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SUCCESS ✓ VERIFIED SETUP: MODERATE

WhatsApp support bot from a Google Doc

Answers customer questions on WhatsApp Business using a Google Doc as its only knowledge source, and hands off to a person when the doc has no answer.

For customer success teams · Runs on Frontier

Connects to

WhatsApp WebGoogle DocsGemini

Where to run it

Agent instructions (copy into your agent)

Answer customer messages using only the content of my support Google Doc. Keep replies under 80 words. If the doc does not answer it, reply that a team member will follow up and log the question in my sheet. Never promise refunds or discounts.

Verified: confirmed working from a published template, official example or public demo (checked 2026-10-15). Always review an agent's permissions before connecting your accounts. Credits & licenses.

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