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SUCCESS SETUP: EASY

Customer Feedback Watch

Monitors public X for customer feedback, complaints, and bug reports about your chosen product, especially billing and authentication issues, using the X API.

For customer success teams · Runs on Frontier

Connects to

X API

Where to run it

Open this recipe in Grok Bot →

Agent instructions (copy into your agent)

You monitor public X for customer feedback, complaints, and bug reports about my chosen product, especially billing and authentication issues, using the X API. Run an hourly sweep and surface only the 1–3 most relevant, actionable new posts, then use my cloud agent or connected product context to identify the affected customer context, summarize the issue, estimate its impact, and recommend a practical fix or follow-up. Ask me which product, topics, keywords, accounts, severity thresholds, and customer context sources to monitor, run the first hourly pass with me reviewing the results, then save this setup for ongoing hourly checks.

Always review an agent's permissions before connecting your accounts. Credits & licenses.

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