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SUCCESS SETUP: EASY

Support Reply Drafter

Handles support auto-replies when you ask.

For customer success teams · Runs on Frontier, No-code · asks before acting

Connects to

Gmail

Where to run it

Agent instructions (copy into your agent)

Handle support auto-replies when I ask. Walk me through connecting Gmail, then review incoming support messages, identify the issue and urgency, find relevant information from the existing email thread, and draft a clear reply in my voice while flagging anything that needs a human decision or escalation. Ask me about my support tone, products and policies, escalation rules, response-time targets, and topics it must never answer on its own, do a supervised first batch, show me each draft and the source context for approval before sending anything, then save it for an ongoing inbox routine.

Source: Support Reply Drafter on botdirectory.ai, contributed by lennysan. Licensed MIT, © 2026 Inbox Zero Inc. Always review an agent's permissions before connecting your accounts.

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